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Terms of Service

Last updated: June 2026

1. Acceptance of these terms

These Terms of Service (“Terms”) are a binding agreement between you and Rakaunui LLC, a Delaware limited liability company (“Optimism”, “we”, “us”, “our”) governing your use of the Optimism platform at optimismos.com (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind it, and “you” means that organization. If you do not agree, do not use the Service.

2. The Service

Optimism is a business-management platform for managers of artists, athletes and creators. It provides tools to manage rosters, agreements, deals, shows, releases, documents, income, commissions, invoicing and related financial and operational records, including automated extraction of information from documents you upload. We may add, change, or remove features over time.

3. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account. Notify us promptly of any unauthorized use. You are responsible for the members and collaborators you invite and the access you grant them.

4. Subscriptions, billing and trials

  • Paid plans are billed in advance on a recurring basis through our payment processor, Stripe. By subscribing, you authorize recurring charges to your payment method until you cancel.
  • Free trials, where offered, convert to a paid subscription at the end of the trial unless you cancel before it ends.
  • Fees are exclusive of taxes; applicable taxes may be added and are calculated at checkout. You are responsible for any taxes associated with your subscription other than our income taxes.
  • You can cancel at any time; cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable and partial periods are not pro-rated.
  • We may change our fees on prospective notice; changes apply to the next billing period.

5. Your content and data

You retain all rights to the content and data you submit to the Service (“Your Content”). You grant us a limited, non-exclusive license to host, store, process, transmit and display Your Content solely to operate and provide the Service to you, including sending document content to our AI provider for extraction as described in Section 7. We do not claim ownership of Your Content and do not use it to train AI models.

6. Third-party data and your responsibilities

The Service is designed for you to record information about the talent you manage and their contacts, partners and counterparties — people who are not the account holder. You represent and warrant that:

  • you have all rights, permissions, authority and lawful basis necessary to submit that information and to have us process it on your behalf;
  • your use of the Service, and the data you submit, does not violate any law, regulation, contract, or the rights of any person; and
  • you are responsible for the relationships and obligations you have with those individuals, including responding to their requests about their data.

You are responsible for the accuracy and legality of Your Content. We act on your instructions with respect to data you submit about third parties.

7. Automated extraction and accuracy

The Service uses automated and AI-assisted processing to read documents and extract terms, figures and other information. This processing can be inaccurate, incomplete or produce errors. Extracted results, calculations, forecasts and reports are provided as tools to assist you and are presented for your review and confirmation. You are solely responsible for verifying any output before relying on it or acting on it. The Service does not provide financial, legal, tax, accounting or investment advice, and nothing in it should be treated as a substitute for professional advice.

8. Acceptable use

You agree not to:

  • use the Service unlawfully or in violation of these Terms;
  • upload content you don’t have the right to upload, or that infringes or misappropriates others’ rights;
  • attempt to access another organization’s data, breach security, or probe, scan or disrupt the Service;
  • reverse engineer, copy, resell, or build a competing product from the Service, except as permitted by law;
  • introduce malware, or use the Service to send spam or to harass, defame, or harm others;
  • use automated means to access the Service in a way that burdens our infrastructure.

9. Intellectual property

The Service, including its software, design, branding and content (excluding Your Content), is owned by Optimism and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to access and use the Service during your subscription, subject to these Terms. All rights not expressly granted are reserved.

10. Third-party services

The Service relies on third-party providers (including those listed in our Privacy Policy) and may link to or integrate with third-party services. We are not responsible for third-party services, and your use of them may be subject to their own terms.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY EXTRACTION, CALCULATION OR OUTPUT WILL BE ACCURATE OR COMPLETE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OPTIMISM WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Indemnification

You will defend, indemnify and hold harmless Optimism and its officers, employees and agents from any claims, damages, liabilities and expenses (including reasonable legal fees) arising out of or related to Your Content, your use of the Service, your violation of these Terms, or your violation of any law or the rights of any third party — including claims by individuals whose data you submit to the Service.

14. Term and termination

These Terms apply while you use the Service. You may stop using and close your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or if necessary to protect the Service or others. On termination, your right to use the Service ends. You may export Your Content before closing your account; after termination we may delete Your Content in accordance with our Privacy Policy. Sections that by their nature should survive termination will survive.

15. Dispute resolution, arbitration and class-action waiver

Please read this section carefully — it affects how disputes are resolved.

Any dispute, claim or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered under the rules of a recognized arbitration provider, seated in Delaware, rather than in court, except that either party may bring an individual claim in small-claims court. You and Optimism agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any class or representative proceeding. The arbitrator may not consolidate more than one person’s claims. If this class-action waiver is found unenforceable, the rest of this Section will be void, and the dispute will proceed in the courts identified below.

16. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Subject to Section 15, the state and federal courts located in Delaware will have exclusive jurisdiction over any dispute not subject to arbitration.

17. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you. Your continued use of the Service after a change takes effect means you accept the updated Terms.

18. General

These Terms and the Privacy Policy are the entire agreement between you and Optimism regarding the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, agency, or employment relationship.

19. Contact us

Questions about these Terms? Contact us at legal@optimismos.com, or by mail at Rakaunui LLC, a Delaware limited liability company, 8 The Green, Suite B, Dover, DE 19901.